Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share your experience with a site we cover, we want to hear from you. This page explains the best ways to reach the Real Money Casino editorial team.
Reach the Editorial Team
For general enquiries, review feedback or corrections, email us at [email protected]. We review every message and aim to respond within 48 hours on business days. If your question is urgent, please include a clear subject line so we can prioritise accordingly.
What We Can Help With
- Review accuracy: If you believe information in one of our casino write-ups is out of date or incorrect, let us know. Include the page URL and the specific detail you'd like us to check.
- Factual corrections: Our team researches and verifies every review, but offers, bonus terms and payment options can change. Reader reports help us keep everything current.
- Reader experiences: If you have had a notable experience — positive or negative — with a casino listed on this site, your account can inform how we assess and rank it going forward.
- Editorial suggestions: If there is a topic, comparison or question you think we should cover, we welcome the suggestion.
- Responsible gambling concerns: If you or someone you know is finding gambling difficult, please visit our responsible gambling guidance for support resources and self-exclusion information. We are not a counselling service, but we will always point you in the right direction.
What We Cannot Help With
We are an independent comparison and review site — we are not affiliated with, or employed by, any of the casinos we cover. That means we cannot:
- Access your casino account or process withdrawals on your behalf
- Resolve disputes directly with a casino operator
- Provide legal or financial advice
- Guarantee outcomes of any bonus, promotion or game
For account-level issues, contact the casino's own customer support team directly. For unresolved disputes, your state's gaming regulator is the appropriate authority to approach.
Partnership and Commercial Enquiries
If you represent a licensed online casino operating legally in the United States and would like to discuss appearing on this site, please email us at [email protected] with the subject line Commercial Enquiry. We review all submissions, though inclusion is never guaranteed and is subject to our editorial standards. Our rankings reflect independent editorial assessment — commercial relationships do not determine position.
For full details of how we operate, please read our About Us page and our Terms and Conditions.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| General questions | Within 48 hours |
| Factual corrections | Within 48–72 hours |
| Commercial enquiries | Within 5 business days |
| Responsible gambling referrals | Same business day where possible |
A Note on Responsible Gambling
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please reach out for support. Our responsible gambling page lists self-exclusion options, deposit limit tools and contact details for national support services available to US residents. You can also contact the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, seven days a week.
All players must be at least 21 years of age and physically located within a state where online gambling is permitted by law. If you are unsure of the rules in your state, consult your local gaming authority before playing.